Frequently Asked Questions (FAQ)

What do the signs mean?

Green (PASS) sign
What does it mean?

The green PASS sign means that the business establishment is following the applicable requirements under the Health Protection and Promotion Act for food safety and operational standards for personal service settings.

When will the establishment be re-inspected?

Follow-up inspections will take place at the discretion of the public health inspector. In most cases infractions received by an establishment receiving a PASS sign can often be followed up during the next regular inspection. If repeat offences are observed, the public health inspector may lay charges under the appropriate legislation.

Yellow (CONDITIONAL PASS) sign
What does it mean?

The yellow CONDITIONAL PASS sign means that the business establishment is not following all the requirements under the Health Protection and Promotion Act for food safety or the operational standards for personal service settings. Items that pose a risk of illness must be corrected at the time of inspection.

When will the establishment be re-inspected?

A premises receiving a yellow CONDITIONAL PASS sign will receive a follow-up inspection within a few days. The operator is responsible for keeping the sign posted until the public health inspector provides a replacement sign at the time of the follow-up inspection. The public health inspector may lay charges under the appropriate legislation.

Red (CLOSED) or (SERVICE(S) CLOSED) sign
What does it mean?

The red CLOSED or SERVICE(S) CLOSED sign means that a public health inspector found a health risk/danger and closed the establishment or service until the risks are removed.

When will the premises or service be re-opened?

The public health inspector will re-opened the service or premises after the inspector has determined the health risk has been remedied. The public health inspector will issue the appropriate sign at the time of the re-inspection. The public health inspector may lay charges under the appropriate legislation.

Contact Peel Public Health, Environmental Health Division at 905-799-7700 or by email for more information about inspection results.

White (CLOSED) sign
What does it mean?

The white CLOSED sign means that a premises must remain closed by the order of the public health inspector due to an emergency such as flood or fire.

Why are there coloured map pins?

The green map pin represents the GREEN (PASS) SIGN. The yellow map pin represents the YELLOW (CONDITIONAL PASS) SIGN. The red map pin represents the RED (CLOSED) SIGN. The GREY map pin represents an establishment or service that might not have inspections on file.

Why are there no results for a business establishment I'm searching?

For various reasons, inspection results may not be available, or may not be posted on the website. Please contact us by email or calling 905-799-7700. Caledon residents call toll free at 905-584-2216.

Why do I only see the last three inspections?

The three most recent inspections are posted on the website. For further information, please contact us by email or calling 905-799-7700. Caledon residents call toll free at 905-584-2216.

What is “Best Match”?

“Best Match” is a function of the search bar on the portal that will find words/phrases that are closest to what you have searched for when the exact word isn’t found.

What is “Most Recently Inspected”?

“Most Recently Inspected” is a function of the search bar on the portal that will sort the search results according to the latest inspection date.

What is “Least Recently Inspected”?

“Least Recently Inspected” is a function of the search bar on the portal that will sort the search results according to the oldest inspection date.